Volunteer Recruitment Support - New Haven

Employment Type

: Full-Time

Industry

: Nonprofit



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Job Number: 15929-1
Job Title: Volunteer Recruitment Support
Responsibilities
  • Database development and maintenance, preselection of suitable study candidates, organize recruitment related activities pre-, per- and post study.
  • Supports clinical trials by drafting/using different recruitment related documents, performs administrative activities
  • Contributes to compliance of regulatory requirements related to the protection of volunteer s confidential data
  • SME in database query, ensures all information is entered consistently and correctly so that database is searchable with reliable information
  • Assists in development and maintenance of the PCRU subject recruitment capabilities to conduct a broad range of studies
  • Assists in the identification, exploration, and implementation of new methods for subject recruitment to extend the panel
  • May assist in the implementation of recruitment campaigns, including the design, drafting & publication of advertisements in various media
  • Maintain accuracy, accessibility, and confidentiality of volunteer records and reports
  • Enters gathered information accurately into the database
  • Must be able to process new requests from different media (Internet platform and others)
  • Contacts volunteers already listed in the database for proactive engagement, answers questions about the clinical trial process
  • Inform potential volunteers on the next steps and/or scheduled appointments and how to reach the clinical research unit
  • Provide support to internal clinical research staff in the pre-selection of subjects for eligibility using protocol inclusion/exclusion criteria
  • Communicate protocol requirements to study subjects and patients calling to inquire about specific studies
  • Manage subject phone calls including scheduling/rescheduling of appointments
  • Responsible for meeting timelines required for filling specific study screenings and for filling cohorts and groups for dosing
  • Provides training to less experienced phone screen staff when needed and demonstrates ability to problem solve.
  • Maintains a positive and professional attitude to the subject population, understanding they are the first contact subjects have with the CRU
  • Track phone call metrics from sources of advertising so that advertising strategies can be decided based on what is most effective
  • Communicate protocol requirements to study subjects and contribute to compliance
  • Demonstrate positive attitude to the subject population to ensure subject s trust in clinical research
  • Assist in the conduct of clinical trials in the PCRU
  • Identify new options to problem solving and execution of the protocol
  • Document individual subject s participation while involved in study activities
  • Responsible for recording study data, maintaining source documentation, and updating subject database, not only specific to study participation
  • Assist in development and maintenance of social media presence including managing all website updates (managing ads, posting new content etc.)
  • Assist in the increase of the unit awareness
  • Participate in PCRU teams to accomplish business needs and resolve issues
  • Ensure data collection of high quality and transfer to relevant departments
  • Participate in the communication and study related meetings
  • Ensure clinical trials are conducted in accordance with scientific, medical, and ethical principles, within regulatory requirements/guidelines, and Pfizer SOPs
  • Support ongoing capture and analysis of metrics to demonstrate value and increase productivity
  • Represents the PCRU on global initiatives as subject matter expert, as appropriate
  • Supports ongoing capture and analysis of metrics to demonstrate value and increase productivity
  • Participates in the creation and implementation of global and local SOPs
  • May obtain signed informed consent from candidate trial-subjects
  • May assist in staff scheduling as appropriate
  • May participate in the different administrative parts related to the execution of Phase I clinical studies
  • May assist in the data management/cleaning activities for assigned protocols
  • May act as a primary contact person for new potential volunteers, responsibilities include:
    - Answering incoming calls from potential volunteers responding to any methods of recruitment,
    - Inform them about the unit activity and the overall recruitment process and studies
  • May act as a primary contact person for new potential volunteers, responsibilities include:
    - Answering incoming calls from potential volunteers responding to any methods of recruitment,
    - Inform them about the unit activity and the overall recruitment process and studies
  • May participate in the communication and study related meetings
  • May participate in the different financial matters, including purchasing/orders management, contact with suppliers, budgets set up and management, monthly expenses justification, bank account management, payment of subjects
  • May write and update recruitment related documents for subject use as appropriate
  • May act as a receptionist
Qualifications:
  • Registered Nurse, Licensed Practical Nurse, or related discipline, required
  • Minimum of 3 years experience in a clinical setting
  • Bachelor s Degree strongly preferred
  • Spanish language fluency strongly preferred
  • Health care practice experience/training with valid license, preferred
  • BLS certification
  • Proficiency in using MS Office tools suite (Excel, Word, etc.)


Associated topics: administrative, administrative coordinator, administrative support, administrative support specialist, executive support, operational assistant, operational support, salesforce, staff assistant, support

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