• Townsend & Associates
  • West Haven , CT
  • Nonprofit
  • Full-Time
  • 260 Saw Mill Rd


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Job Number: 15929-1
Job Title: Volunteer Recruitment Support
Responsibilities
  • Database development and maintenance, preselection of suitable study candidates, organize recruitment related activities pre-, per- and post study.
  • Supports clinical trials by drafting/using different recruitment related documents, performs administrative activities
  • Contributes to compliance of regulatory requirements related to the protection of volunteer s confidential data
  • SME in database query, ensures all information is entered consistently and correctly so that database is searchable with reliable information
  • Assists in development and maintenance of the PCRU subject recruitment capabilities to conduct a broad range of studies
  • Assists in the identification, exploration, and implementation of new methods for subject recruitment to extend the panel
  • May assist in the implementation of recruitment campaigns, including the design, drafting & publication of advertisements in various media
  • Maintain accuracy, accessibility, and confidentiality of volunteer records and reports
  • Enters gathered information accurately into the database
  • Must be able to process new requests from different media (Internet platform and others)
  • Contacts volunteers already listed in the database for proactive engagement, answers questions about the clinical trial process
  • Inform potential volunteers on the next steps and/or scheduled appointments and how to reach the clinical research unit
  • Provide support to internal clinical research staff in the pre-selection of subjects for eligibility using protocol inclusion/exclusion criteria
  • Communicate protocol requirements to study subjects and patients calling to inquire about specific studies
  • Manage subject phone calls including scheduling/rescheduling of appointments
  • Responsible for meeting timelines required for filling specific study screenings and for filling cohorts and groups for dosing
  • Provides training to less experienced phone screen staff when needed and demonstrates ability to problem solve.
  • Maintains a positive and professional attitude to the subject population, understanding they are the first contact subjects have with the CRU
  • Track phone call metrics from sources of advertising so that advertising strategies can be decided based on what is most effective
  • Communicate protocol requirements to study subjects and contribute to compliance
  • Demonstrate positive attitude to the subject population to ensure subject s trust in clinical research
  • Assist in the conduct of clinical trials in the PCRU
  • Identify new options to problem solving and execution of the protocol
  • Document individual subject s participation while involved in study activities
  • Responsible for recording study data, maintaining source documentation, and updating subject database, not only specific to study participation
  • Assist in development and maintenance of social media presence including managing all website updates (managing ads, posting new content etc.)
  • Assist in the increase of the unit awareness
  • Participate in PCRU teams to accomplish business needs and resolve issues
  • Ensure data collection of high quality and transfer to relevant departments
  • Participate in the communication and study related meetings
  • Ensure clinical trials are conducted in accordance with scientific, medical, and ethical principles, within regulatory requirements/guidelines, and Pfizer SOPs
  • Support ongoing capture and analysis of metrics to demonstrate value and increase productivity
  • Represents the PCRU on global initiatives as subject matter expert, as appropriate
  • Supports ongoing capture and analysis of metrics to demonstrate value and increase productivity
  • Participates in the creation and implementation of global and local SOPs
  • May obtain signed informed consent from candidate trial-subjects
  • May assist in staff scheduling as appropriate
  • May participate in the different administrative parts related to the execution of Phase I clinical studies
  • May assist in the data management/cleaning activities for assigned protocols
  • May act as a primary contact person for new potential volunteers, responsibilities include:
    - Answering incoming calls from potential volunteers responding to any methods of recruitment,
    - Inform them about the unit activity and the overall recruitment process and studies
  • May act as a primary contact person for new potential volunteers, responsibilities include:
    - Answering incoming calls from potential volunteers responding to any methods of recruitment,
    - Inform them about the unit activity and the overall recruitment process and studies
  • May participate in the communication and study related meetings
  • May participate in the different financial matters, including purchasing/orders management, contact with suppliers, budgets set up and management, monthly expenses justification, bank account management, payment of subjects
  • May write and update recruitment related documents for subject use as appropriate
  • May act as a receptionist
Qualifications:
  • Registered Nurse, Licensed Practical Nurse, or related discipline, required
  • Minimum of 3 years experience in a clinical setting
  • Bachelor s Degree strongly preferred
  • Spanish language fluency strongly preferred
  • Health care practice experience/training with valid license, preferred
  • BLS certification
  • Proficiency in using MS Office tools suite (Excel, Word, etc.)


Associated topics: administrative, administrative coordinator, administrative support, administrative support specialist, executive support, operational assistant, operational support, salesforce, staff assistant, support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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