Returns Technican

Employment Type

: Full-Time


: Miscellaneous

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Pro Staff in Chanhassen is looking for motivated, reliable candidates for a Returns Technician role with a distribution company in Chanhassen, MN. The Returns Technician role will prepare retail-related technical devices for in-store use, refurbish returned or damaged devices and coordinate delivery. This is a temp to hire opportunity.

Hours:  Monday- Friday, 7:00AM-3:30PM or 7:30AM-4:00PM 

Pay : $16.50-17/hour depending on experience

Job Duties:
• Answer customer questions and troubleshoot RMAs
• Frequently interact with vendors to arrange for repairs and obtain technical support.
• Update the proprietary operational system as well as necessary spreadsheets on a daily basis.
• Assist in documenting RMA/ Depot processes.
• Open new or returned devices and attach necessary power and data cables 
• Install and configure store specific software from provided media
• Disconnect the devices, label as requested, and package as necessary.
• Perform security code information injection (key injection) into retail devices as needed.
• Transport the finished products back to warehouse shelves or to shipping

• High School diploma or equivalent 
• Prior warehouse or assembly experience
• Ability to read and write in English
• Capable of lifting up to 50 lbs. and team lifts up to 100 lbs.
• Able to work standing or sitting position frequently 
• Possess basic computer skills, Microsoft Excel, Outlook, etc.
• Experience with MS Dynamics 
• Forklift certification/ experience preferred 

If you are interested in this position, apply now! Email your resume to or text 320-335-9543 and schedule an interview in less then 5 minutes!

About Pro Staff

Pro Staff makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Pro Staff is an E-verify employer.

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