JOB RESPONSIBILITIES/JOB DESCRIPTION: Review and process paper and electronic enrollment applications, apply plan specific rules and regulations, and determine eligibility for each enrollment scenario. Perform plan changes to customer accounts, research and resolve enrollment discrepancies, and address a variety of enrollment tasks, questions or concerns received by phone, mail, or email from internal and external customers. Address and resolve urgent escalated customer needs in a timely manner. Job Responsibilities: Responsible for reviewing and processing paper and electronic plan applications, plan changes and other member eligibility or payment related requests and applying specific rules inherent to each enrollment scenario. Apply contractual, state and federal guidelines as appropriate and utilize various databases in support of business rule application. Health or insurance industry experience preferred! ? Excel, Word, and Windows-based applications. ? Data entry and keyboarding skills. ? High attention to detail. ? Ability to work independently, displaying skills in the areas of decision making, problem solving and self-motivation, and also as a contributing member of a team. ? Ability to perform simple to moderate enrollment activities and research. ? Excellent organizational skills and the ability to prioritize and respond to multiple demands and timelines.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-###-#### for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.