Restaurant Business Consulting - Operations Associate (February 2020)

Employment Type

: Full-Time


: Miscellaneous

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McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big daily and preparing for a career that can have impact around the world. We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe. With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before. Needless to say, you’ll be lovin’ it here… Job Description The Operations Associate role is for you if you’re interested in working collaboratively with multi-million dollar business owners to offer guidance to help them run high-functioning restaurants. Our training program was designed to provide a smooth transition into McDonald’s so you don’t have to worry – if you bring interest in learning and working hard, we will bring the know-how. You will receive coaching from industry leaders who want you to succeed and take pride in developing future leaders at McDonald’s. What You’ll Do Launch your career when you: - Creatively tackle problems - Contribute to strategy for the world’s leading restaurant chain - Recognize patterns and develop expertise around common restaurant performance issues - Travel to restaurants to perform site visits - Evaluate Customer Experience and Food Safety standards - Develop expertise in Restaurant Department Management systems - Evaluate root causes impacting franchise restaurant operations - Design your schedule to ensure on-time evaluations and efficient use of time across multiple projects - Organize data, evaluations, and reports - Commit to using our Scale for Good

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