Engineering Manager, Observability

DoorDash in San Francisco, CA

  • Type: Full Time
position filled
Come help us build the world's most reliable on-demand, logistics engine for delivery We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. At DoorDash, our software engineers work on everything from backend systems to beautiful and thoughtful user interfaces, to scaling products that will automate human processes and make deliveries happen as fast as possible. Production Engineering builds and operates reliable, scalable and repeatable infrastructure for DoorDash developers to ship great products quickly and reliably. The observability team builds and operates systems that provide introspection into our production services. This includes metrics, dashboards, alerts, logs, distributed tracing, application performance management and active probing. What You'll Do Build and operate our observability systems for scale Understand our architecture and provide deep introspection into it Inspire your team and others with technical vision and customer obsession Recruit and retain talented software engineers focused on infrastructure Keep the team connected to the needs of engineering Roll up your sleeves with hands-on contributions when necessary Maintain a positive and supportive work culture Mentor a team on career development Join a growing company and grow right along with us Have the ability to shape and improve our engineering culture What We're Looking For You have at least 3 years experience in an engineering management role. You have built and managed observability systems at scale. You know when to use a counter, gauge, timer or histogram and get upset when you see averages of percentiles. You believe in observability as code. You have a passion for empowering developers. You understand when to build versus buy. You love systems and software and are competent in both engineering competencies. You are a leader, coach and enjoy creating opportunities for others. You are organized and have excellent written and verbal communicator. Nice to Haves Experience with these technologies or similar alternatives: AWS, CloudWatch, Prometheus, Statsd, Distributed Tracing (Zipkin, Jaeger, Lightstep or similar), Dashboarding tools like Grafana, APM, Logging, Telemetry, or similar Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do on every project, every day. We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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