IT Infrastructure Engineer / SME


: $115,490.00 - $170,130.00 /year *

Employment Type

: Full-Time


: Information Technology

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This role will be responsible for overall stability of the Wealth Management Branch application platforms, participation on key optimization initiatives, and collaboration with multiple technical teams. As a team member with expertise in deep analytical triage, you will provide subject matter expertise in debugging, issue analysis and troubleshooting, working with business and technical colleagues to provide reviews and recommendations to avoid any future application issues. Produce guidance documentation, standards and procedures, products assessments, and training material including working with the various application and infrastructure support teams ensuring that they are documenting every single troubleshooting. Qualification / Skills Required Deep knowledge of the Windows Server platform and administrative related technologies Knowledge and understanding of VMware and Citrix Working knowledge of network device management (i.e. switches, routers, firewalls, load balancers) Understanding of technology architecture, communications technologies (voice - telephony), and technology infrastructures Hands-on experience administering large-scale, high-availability systems and the tools to monitor performance and availability Experience with scripting languages such as: PowerShell, PHP, Python, Perl, and Ruby) Experience creating technical architecture documentation Excellent communication and writing skills specific to technical discussions across the management layers BS/MS or equivalent, preferably in quantitative discipline (Computer Science, Computer Engineering, EE, Math, Physics). Skills Desired 5-10 years experience in banking and/or Financial Services experience Prior experience with performance monitoring and instrumentation reduce service disruptions Working knowledge of Information security protocols - best practices and techniques to maintain and enhance information security Ability to think creatively, proactively, and independently (meeting facilitation, reporting, managing sensitive data and reporting to senior management) Proficient knowledge of ITIL Availability Management, Service Continuity Management and Change Infrastructure engineering experience with 1 or more of the following enterprise-scale systems: source control, configuration management, technology automation, continuous integration and software/product deployments. Experience with incident on call and ability to respond to emergencies on a 24/7 basis Strong knowledge of infrastructure architecture and ability to establish/ maintain effective work relationships with co-workers, clients, members, providers and customers Strong oral and written communication skills Strong interpersonal skills - provided by Dice * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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